Question 1

What actually is Fortavo?

Accepted Answer

Fortavo is a done-for-you service for small businesses. We answer calls with Colin, build custom websites and create focused landing pages, then connect the follow-up so good leads keep moving. Our team handles the setup and ongoing work.

Question 2

What happens after I get in touch?

Accepted Answer

A real person reads what you sent, then we talk for about ten minutes about how leads come in and where they get stuck. You get a straight answer on what we would fix first, what it would cost and whether we are the right fit.

Question 3

How long does setup take?

Accepted Answer

Colin can be answering your phones within a few days of the setup conversation. Landing pages take about a week. Custom websites take a few weeks, depending on how many pages we are writing and building.

Question 4

Do I need to be technical?

Accepted Answer

No. You never build, configure or maintain anything. You answer questions about your own business and approve the work. We do the rest.

Question 5

What are the three things you actually do?

Accepted Answer

Colin answers your calls. We build custom websites. We build focused landing pages for a single offer or campaign. Everything is done for you and managed by our team.

Question 6

Does it work with the tools I already use?

Accepted Answer

In most cases, yes. We connect to your existing phone number, calendar and website. Part of the first conversation is mapping what you already run on so nothing gets disrupted.

Question 7

What does "done for you" mean?

Accepted Answer

Our team scopes the work, writes it, builds it, connects it, launches it and keeps it running. You get people you can call, not a login you have to learn.

Question 8

What if I already have a receptionist or office manager?

Accepted Answer

Colin catches the calls they cannot get to: nights, weekends and when the line is busy. They get clean notes instead of sticky notes.

Question 9

Will callers know they are talking to a machine?

Accepted Answer

Colin does not pretend to be human. He is fast, polite and knows your business. Most callers care that someone picked up, answered the question and got them booked.

Question 10

What does Colin actually handle?

Accepted Answer

He answers every inbound call, answers common questions about your services, hours and how you work, books appointments, texts back missed calls and passes important conversations to your team.

Question 11

What if Colin gets something wrong?

Accepted Answer

He sticks to what he knows about your business. Anything outside that, he takes a message, books a callback or routes it to you rather than guessing. Our team monitors him and corrects anything that sounds off.

Question 12

Can Colin handle my industry's questions?

Accepted Answer

Yes, which is why setup starts with a real conversation instead of a form. He learns your services, your service area, your policies and how you price.

Question 13

What is the difference between a website and a landing page?

Accepted Answer

A custom website is your full site: the pages, the writing, the design and the follow-up behind it. A landing page is one page built around one offer or campaign, connected to the rest of your site.

Question 14

Who writes the words?

Accepted Answer

We do. You tell us how the business actually works and we write, design and build it, then you review it before launch.

Question 15

Do I own the site?

Accepted Answer

Yes. It is your site, your domain and your content. You stay the owner of your customer relationships and your data.

Question 16

What does it cost?

Accepted Answer

Colin is $499 a month plus a $999 one-time setup. Landing pages are $999 per page. Custom websites are scoped around your business, so you get one price after the first conversation.

Question 17

What am I actually paying for?

Accepted Answer

People doing the work. We scope your business before anything goes live, build the playbook for how Colin should sound, test him before he answers a real customer, and keep everything running and tuned after launch.

Question 18

Do I have to set this up myself?

Accepted Answer

No. Our team scopes it, builds it, launches it and keeps it working. You answer questions and approve things.

Question 19

Is there a contract or lock-in?

Accepted Answer

No lock-in on Colin. It is month to month. If it is not making your business better, you should not be paying for it.

Question 20

Is my business and customer data safe?

Accepted Answer

Yes. Your data is used to run your service and nothing else. It is not sold, shared or used to train anyone else's models. See our privacy policy for the full detail.

Question 21

How much control do I have?

Accepted Answer

As much as you want. You decide what Colin handles on his own and what needs your approval first. Many owners start with approvals on, watch it for a couple of weeks, then loosen up.

Question 22

Can I see what is happening?

Accepted Answer

Yes. Every call, message and booking is logged, and you get a summary of each call.

Everything people ask us
before they say yes.

Getting started

What we do

Colin, your front desk

Websites and landing pages

Pricing and commitment

Your data and control

Still have questions?

Everything people ask usbefore they say yes.